Sustainable value creation in hospitality : guests on Earth

Includes bibliographical references and index.

Based on theory and practice it analyses environmental, economic and social value in the hotel sector and overall hospitality industry, and what can be done to maximise the good for all the stakeholders in the long term. Fully revised and updated, it contains brands new cases studies and a completely new chapter devoted to AI. [Publisher's text].

Collected essays.

First ed, 2018

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